Frequently Asked Questions
Everything you need to know about shopping with SENSIO HOME.
How long does shipping take within the UK?
Standard delivery typically takes 3-5 business days, while our express shipping option ensures your order arrives within 1-2 business days.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund.
Do SENSIO HOME products come with a warranty?
Yes, all our electrical appliances come with a standard 12-month warranty from the date of purchase against manufacturing defects.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking link to monitor your delivery's progress.
Do you ship internationally?
Currently, we primarily focus on domestic shipping within the UK. Please check our shipping page for any updates regarding international delivery availability.